Terms of service

Last Updated: May 2026

Welcome to Rubber Flooring Ohio. By accessing or using our website, purchasing products, or interacting with our services, you agree to the following Terms of Service. Please read these terms carefully before using our website.

1. General Information

This website is operated by Rubber Flooring Ohio. Throughout the site, the terms “we,” “us,” and “our” refer to Rubber Flooring Ohio.

By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service, including all policies referenced herein.

If you do not agree to these Terms of Service, you may not access the website or use our services.

2. Online Store Terms

By using this site, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any viruses, malware, or destructive code through the website.

A breach of any Terms will result in immediate termination of your access to our Services.

3. Product Information & Availability

We strive to ensure all product descriptions, pricing, specifications, and images are accurate. However, we do not guarantee that all information is error-free, complete, or current.

Products may:

  • vary slightly in color or appearance
  • contain minor manufacturing variations
  • be subject to availability
  • change without notice

We reserve the right to:

  • limit product quantities
  • discontinue products
  • modify pricing at any time

4. Pricing & Payments

All prices displayed on the website are listed in U.S. Dollars (USD).

We reserve the right to modify pricing at any time without notice.

Payment must be received before orders are processed or shipped.

We reserve the right to refuse or cancel orders at our discretion, including orders suspected of fraud, unauthorized resale, or pricing errors.

5. Shipping & Delivery

Shipping times are estimates only and are not guaranteed.

Delivery dates may vary due to:

  • carrier delays
  • weather conditions
  • inventory availability
  • manufacturer delays

Customers are responsible for verifying delivery details and ensuring safe unloading conditions for deliveries.

Any visible shipping damage should be reported immediately upon delivery.

6. Returns & Refunds

Returns may be subject to approval and restocking fees.

Products must generally be:

  • unused
  • uninstalled
  • returned within the approved return window
  • verified by RFO to the needed extent 

Custom orders, special-order products, and cut materials may not be eligible for return, skive/knife marks, minor defects due to the nature of manufacturing rubber flooring.

Shipping costs are generally non-refundable unless required by law.

Please contact us before initiating any return request.

7. Installation Responsibility

Customers are responsible for:

  • verifying measurements
  • confirming product suitability
  • ensuring proper installation methods
  • preparing subfloors appropriately

Improper installation, misuse, neglect, or failure to follow manufacturer recommendations may void warranties or affect product performance.

Professional installation is recommended for many commercial applications.

8. Limitation of Liability

To the maximum extent permitted by law, Rubber Flooring Ohio shall not be liable for:

  • indirect damages
  • incidental damages
  • consequential damages
  • lost profits
  • installation costs
  • project delays
  • business interruption

Our total liability shall not exceed the purchase price of the products purchased through our website.

9. Warranty Disclaimer

Unless otherwise stated, products are provided “as is” and “as available” without warranties of any kind, either express or implied.

Manufacturer warranties, if applicable, may apply separately.

We do not guarantee:

  • uninterrupted website access
  • error-free operation
  • exact color matching
  • compatibility with every application

10. Intellectual Property

All website content, including:

  • logos
  • images
  • text
  • graphics
  • product descriptions
  • website design

May not be copied, reproduced, or distributed without permission.

11. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • third-party content
  • policies
  • practices
  • transactions
  • external websites

Use third-party services at your own risk.

12. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

13. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

It is your responsibility to review this page periodically for updates.

Continued use of the website constitutes acceptance of any changes.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Ohio, United States, without regard to conflict of law principles.

15. Contact Information

Questions regarding these Terms of Service may be directed to:

Rubber Flooring Ohio
Ohio, United States

Email: contact@rubberflooringohio.com
Phone: (740)-739-1160